Shopify executives have declared a "Code Yellow" for its Support organization, saying it needs to improve customer service levels "that have deteriorated beyond acceptable ranges." Clovis Cuqui, vice ...

No prior preparation. We had four Sun* designers and engineers test 'how far can we build an e-commerce site using only AI?' ...

WAGD, an Australian dog harness retailer, remains closed on Shopify's advice days after malicious code redirected a shopper ...

Shopify launched a beta version of an AI-powered assistant for its help center, the webpage where merchants can go to get answers to questions about running their business. The tool appears to handle ...

Shopify Japan's newly announced "Canvas" is a system that allows even those who cannot write code to freely redesign their online stores. > In short, the need to "outsource" store design has ...

Shopify’s new Canvas site builder lets merchants create and customize their online stores by chatting with its AI agent Sidekick, while watching the changes happen in real time.